Parrot – Account Manager North America (USA & Canada)

Have you always dreamt of joining an agile group in a fast-moving industry? Then Parrot may have the ideal role for you! Parrot’s projects are innovative, highly technical and challenging. That’s the beauty of a startup spirit!

If you have ambition and drive, then read on!

Reporting to the Regional Director Americas (RDA), this position is primarily responsible for supporting & maximising Parrot’s presence, visibility and overall growing the sales revenue for professional drones, predominately in the reseller vertical & public safety / law enforcement.

Parrot is seeking an Account Manager (AM) to assist in the growth of the Parrot micro-UAV product range across North America (USA & Canada).

To be successful in this role, you need to have a passion (and preferably experience) for drones, a strong working knowledge of the local markets and an understanding of technology products, while being highly motivated in supporting the business. Working remotely, the AM will be an autonomous self-starter joining Parrot with a key focus on supporting our existing channels and assist in building new sales channels and categories.

YOUR ROLE :

• The AM will work closely with RDA in supporting customers throughout the region.
• The AM will support the daily account management and business support across the region. This will be customer interfacing by means of face to face, verbal and electronic communication.
• The AM will be on the frontline, working closely with RDA in driving the development of the region providing sustainable sales growth, building long term commercial relationships and meeting targets / deadlines.
• The AM will be responsible for ensuring emerging opportunities are leveraged and a key long-term focus is respected.
• The AM will understand the strategy, the audience of the applicable channels and countries, their requirements and needs ensuring Parrot can address, provide solutions, and execute.
• The AM will liaise with the distribution network across the region on a regular basis.
• Working at a fast pace and often under pressure, the AM will need to deliver the highest standard of service in a professional manner.
• Ability to travel (US & CANADA) approx. 50% of the time.

YOUR RESPONSABILITIES :

• To maintain and support long term commercial relationships with the sector, ascertain customers strategy, requirements and timescales and report back to RDA, ensuring Parrot can tailor solutions and execute quickly.
• Be a key contributing figure in the development of the region in line with the company strategy and objectives, optimizing and growing sales revenue.
• Daily account management tasks and requirements.
• Perform sales presentations and on-site demonstrations throughout the region when required.
• Educate and support sales with expert knowledge on products and their applications and workflows.
• Participate in trade shows, training events or other related events as requested and required.
• Provide a high standard of market / channel planning, forecasting, feedback, and reporting. Computer literate in Excel, Word, PowerPoint.
• Meet all Key Performance Indicators.
• Create and maintain Customer Intelligence & Market Intelligence databases.
• Champion and support business and process re-engineering.
• Assist in other activities across the business where required.
• Be a positive, motivated Parrot advocate at all times.
• Own and manage the Deal Registration (DOR) program end-to-end: train resellers on the process, review submissions for completeness, maintain an active pipeline tracker, enforce compliance, and act as first point of escalation in cases of channel conflict.
• Manage a defined set of reseller partners: own onboarding, enablement, commercial framework, pipeline visibility, and conduct formal Quarterly Business Reviews with each partner.
• Develop and maintain structured account plans for all key end-user accounts, with clear ownership, review cadence, and documented post-sales follow-through to drive retention and expansion.
• Plan, organise, and fully own the Tech Days program end-to-end: sourcing, logistics, on-site execution, tracking, post-event reporting, and social media amplification.

YOUR PROFILE :

• A minimum of 4 years of experience in sales of hi-tech hardware, preferably in the drone or public safety sector.
• Have a good understanding of the professional drone market.
• Have a good understanding of distribution.
• Have a good understanding of public safety / law enforcement.
• Communication (written & verbal / business fluent) skills in English is mandatory, Spanish is a plus.
• Ability to deal at all levels from the general public to senior management.
• Experience working for an international profile company will be useful.
• Experience managing distribution partners and reseller channels is highly valued.
• Flexible attitude and must have effective time management skills, be autonomous and a self-starter, with energy.
• Professional sales, marketing and or business qualification, although not essential will be highly regarded.
• Drone pilot’s licence is a plus (PART 107).
• Business fluent written & verbal in English is mandatory, Spanish is a plus.

Apply here

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